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As we are primarily an online operation, we are open 24 hours a day! So you can shop till you drop!, or surf our website all day long if you like! The website is updated every day (unless we're out surfing some epic bigsurf conditions!) and we guarantee to answer your emails within 24 hours of us receiving them.
Emails to bigsurf.ie, and the "Call me Back" option to the right hand side below, are answered first, as it lets us provide everybody with a fast, efficient service.
Call Me Back
How can we help you?
Shopping with bigsurf.ie is 100% safe and easy!
If you feel you've made a mistake with your online order, please don't worry! We'll be in touch shortly after receiving your order to confirm everything and we'll also let you know when you'll receive your order. If there is a delay in your order, we'll let you know then also, so you won't be waiting weeks on end to receive your order.
We're always here to help with everything from equipment choice and advice, through to assistance with your online transaction if you need us.
Email us directly at: email@example.com, where we will reply within 24 hours...this is fastest way to contact us.
Have us call you... Fill in the form to the right and we'll contact you! ...the second fastest way to contact us.
Phone us at 087-9888244, from 9am until 5pm (GMT). Don't worry if you get no answer...we don't take the phone out on the water with us(!), or we may be assisting other customers. Please do leave a message or send us a text message, or even better, email us instead...email is always fastest! We'll come back to you asap, we promise.
Skype us at "bigsurf.ie", from 9am until 5pm (GMT & weekdays only). Send a message and we'll come back to you ...or even better, email us!
Office postal address is: Clonakilty, Co. Cork, Ireland.
We deliver everywhere! ...Ireland, the UK, Europe and the World!
We want your order to arrive in perfect condition, so you can rely on us to secure the best value delivery service available from our shipping partners.
Information on delivery times and rates are available by clicking HERE.
For any other reason that you may wish to contact us, you can email us at: firstname.lastname@example.org, where we'd love to hear from you. We promise to do our very best to make your interaction with bigsurf.ie as smooth and as safe as possible!
From all the team - Thank you for visiting bigsurf.ie! ...we look forward to hearing from you.